At bear888, your privacy is more than a legal formality — it is our genuine commitment to every Malaysian user. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data when you use our platform.
Welcome to the bear888 Privacy Policy. This document explains how bear888.my ("bear888", "we", "platform") collects, processes, stores, and protects the personal data of our platform users.
This Privacy Policy applies to all individuals who:
Bear888 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to ensuring your privacy is protected at the highest possible level at all times.
By using the bear888 platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.
Bear888 practises the principle of data minimisation — we only collect data that is strictly necessary to provide you with a safe, fair and effective service.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Identity verification (KYC) |
| Contact Information | Email address, mobile phone number | Account & support communications |
| Financial Information | Bank account number, e-wallet name | Processing deposits & withdrawals |
| Verification Documents | MyKad copy, verification selfie | AML/KYC Compliance |
| Location Information | State, city in Malaysia | Regional regulatory compliance |
When you use the bear888 platform, our systems automatically record certain technical information for security and service improvement purposes:
In certain cases, bear888 may receive your personal data from legitimate third parties such as:
Bear888 uses your personal data for the following purposes only. We will not process your data for any other purpose without your prior consent:
Bear888 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We only share data in the following limited and necessary situations:
Bear888 works with trusted third-party service providers to operate our platform. All providers are bound by strict confidentiality agreements:
Bear888 may disclose your personal data to government authorities or law enforcement when:
Bear888 invests seriously in security infrastructure to keep your personal data protected at all times. The following are the security layers we have in place:
All data transmitted between your device and bear888's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions and banks in Malaysia.
Your personal data is stored on secure servers protected by strict access controls, multi-layered firewalls, and 24/7 monitoring. Passwords are stored in hashed form and cannot be read by anyone.
Bear888 offers two-factor authentication for an added layer of security on your account. We strongly encourage all users to enable this feature through their account settings.
Our systems monitor all account activity in real time to detect unauthorised logins, fraud attempts, or any unusual behaviour. You will be notified immediately if suspicious activity is detected.
Bear888's infrastructure undergoes regular penetration testing and security audits by independent cybersecurity experts to ensure there are no exploitable system vulnerabilities.
Bear888 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the bear888 platform. For guidance on managing cookies in popular browsers:
Bear888 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service management |
| Financial transaction records | 7 years after the transaction | Malaysian legal requirements (AMLA) |
| KYC Documents | 5 years after account termination | AML/KYC Compliance |
| Support communication logs | 3 years | Dispute resolution |
| Session & game log data | 2 years | Security & analytics |
| Analytics cookie data | 13 months | Usage analytics |
Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by bear888:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. Basic information can be updated directly through your account settings.
You may request the deletion of your personal data when it is no longer required, subject to applicable legal data retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may unsubscribe at any time.
You may request your personal data in a structured, machine-readable format for transfer to another service.
In certain circumstances, you have the right to request that we temporarily restrict the processing of your personal data while a dispute is being resolved.
To exercise any of the rights above, please contact the bear888 Privacy Officer by email at privacy@bear888.my stating your request type and account details. We will process your request within 14 business days.
The bear888 platform is inappropriate and not permitted for individuals under the age of 18. bear888 does not knowingly collect personal data from children or minors.
If you are a parent or guardian and believe your underage child has registered or used the bear888 platform, please contact us immediately at support@bear888.my. We will take immediate action to:
In the course of its operations, bear888 may transfer your personal data to servers or service providers located outside Malaysia. Such transfers only take place when:
In all cross-border data transfer cases, bear888 ensures that adequate contractual safeguards are in place to protect your personal data.
The bear888 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the bear888.my platform and does not cover the privacy practices of any external linked websites.
Bear888 is not responsible for the content, privacy policies, or security practices of third-party websites. We recommend reading the Privacy Policy of every website you visit to understand how your data is handled.
Bear888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. You will be notified of any material changes through:
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of the bear888 platform after any changes take effect will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact bear888's Data Protection Officer (DPO):
We are committed to resolving any privacy concerns within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Six data protection commitments we uphold every day
All data transmitted on the bear888 platform is protected by 256-bit SSL encryption — the same technology used by Maybank2u, CIMB Clicks and Malaysia's leading financial institutions.
Bear888 has never and will never sell, rent or trade your personal data to any advertiser or data broker. Your data belongs entirely to you.
The bear888 Privacy Policy is designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring full compliance with local law.
Through your account settings, you can update your personal information, manage communication preferences, and request data deletion at any time — no hassle.
Any request relating to your privacy rights will be processed and responded to by bear888's Data Protection Officer within 14 business days — not an indefinite wait.
Bear888's privacy systems and policies undergo regular security reviews and independent audits to ensure data protection is maintained at the highest standard at all times.
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